Question 1

Do you offer custom work?

Accepted Answer

Absolutely! I would be thrilled to work with you in creating a one-of-a-kind piece. Just fill out the short form on the HOME page to contact me and we can start the design process. Once we settle on the dimensions and main idea for your piece I can provide you with a quote.

Question 2

How long are your processing times?

Accepted Answer

Processing times depends on the nature of your order. For all ready-to-ship pieces, please allow 2-3 days for processing and an addition 3-4 days for shipping. Tracking numbers will be shared with you as soon as your item(s) ships. For custom wall hangings, the time frame depends on the size of the piece, materials I have on hand, and how demanding my work load is at the time. Please contact me about your project for an estimated processing time.

Question 3

Do you offer wholesale or designer discounts?

Accepted Answer

Since I don't require a purcahse minimum, I don't sell wholesale but do offer a designer discount of 30% off all fiber art, which you will find to higher than most designer discounts. Interior designers, architects, retail stores, and other desig professionals may qualify for the discount. Contact me to get your personal discount code.
 Knowing the difficulty for professionals to find original, handmade art, I aim to keep the process of working together smooth and simple. I look forward to partnering in creating unique pieces of art designed especially for your beautifully curated spaces.

Question 4

What does the commission process look like?

Accepted Answer

1. INSPIRATION: Begin the conversation by messaging me through the contact form on the home page. It usually helps to have one or two pieces of mine you already like so we have a place to start. Just tell me what you admire about the pieces or what you might want to adjust in your own piece (dimensions, colors, texture, etc). I am happy to provide suggestions.  2. QUOTE: Once we discuss exact dimensions and overall design I can provide a quote and timeline for the project. 3. PAYMENT: Full payment is expected up front before I begin working on your piece. 4. PROCESS: Upon request, I can send samples of the proposed colors and materials free of charge so you can confirm the tones and textures in the space you are curating. Throughout the entire process, pictures and updates will be sent regularly so you can approve of the progress that is being made.

Question 5

How do I take care of my fiber art?

Accepted Answer

After receiving your fiber artwork please unpack as soon as possible. Carefully unpack and hang / mount the artwork. During transport the piece can sometimes become wrinkled or disheveled, so you may need to run your fingers through the fringe to help it hang correctly. To clean your wall hanging, only lightly dust the top of the dowel as needed. Do not use a damp cloth or steam cleaner to clean the art, as you risk damaging the fibers or having dye run out.

Please be sure to follow these instructions to ensure a long lifespan for your precious wall hanging.

Question 6

What kind of materials do you use?

Accepted Answer

The majority of the materials I use are 100% natural, both in plant and animal fibers. Occaisionally I will select a wool blend or aritifical fiber if that particular accent is only available in manufactured products (such as a metallic gold yarn). A complete list of materials for your custom piece can be provided upon request.

FAQ

do you still have questions?

Terms and Policies

@rebeccawhitakerart