Your satisfaction with your purchase and experience is of the utmost importance. Please don't hesitate to contact with questions or concerns and we will work to find a solution to the situation.
Due to the handmade and artisan nature of the work, we do not accept returns or exchanges unless an item is damaged or defective. Please make sure to read product descriptions, dimensions and shipping policies carefully before completing your purchase.
Once your item has shipped, it is out of our hands and the most we can do is check the tracking number which you have been provided. Please contact your local post office or UPS store for further tracking details or inquiries as to the whereabouts of your item if you haven't received it after the delivery date. We cannot replace missing or stolen packages.
If you are reselling my art, I ask that your displayed price not be more than 30% lower than my retail price. This helps me maintain the value of my work and respects what other clients have paid for their pieces.