Policies

RETURNS 

Due to the handmade and artisan nature of my work, I do not accept returns or exchanges. All sales are final. However, for commissioned work, I do ensure that the client will have the ample opportunity to approve colors, sketches, materials, and other design elements before the piece is started. Progress photos will be sent throughout the process of creation in case adjustments need to be made to ensure the client's satisfaction. Upon completion, photos of the wall hanging will be sent for final approval before the piece ships. I do not assume responsibility to repair or replace damaged works of art due to misuse or lack of care. Please allow for slight imperfections and recognize that these irregularities add to the quality of the work, representing the handmade effort that goes into each piece. 

SHIPPING

Each work of art is shipped via Fedex and is packed with the utmost care and attention. Please be aware that I am not responsible for any potential damage in transit, and options to insure the piece is recommended. 

CARE INSTRUCTIONS

Please handle with care. Rebecca's work is designed to be a decorative wall hanging only, not to be used as rugs or regularly handled. Avoid moisture except to gently steam the fringe if necessary shortly after installation. Use clean hands to comb through fringe or straighten strings at the top, careful to avoid snagging fibers. No maintenance cleaning is necessary besides gently dusting with a feather dusty as needed. 

 

COLORS AND IMAGERY


While color representation is made as accurate as possible, please note that hues may vary from monitor to monitor. If you are commissioning a custom piece, samples of the materials can be sent free of charge for you to handle and compare in person. 
 

RESELLING

If you are reselling my art, I ask that your displayed price not be more than 25% lower than my retail price. This helps me maintain the value of my work and respects what other clients have paid for their pieces.